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October 7, 2021 By Amanda Kaiser

Talking and Listening are Mutually Exclusive

The higher a person rises in an organization, the more taking they tend to do.

On average, people spend 62.8%* more time talking than when they held a more junior level. *I totally made that stat up for illustration purposes.

Perhaps the talking habit starts because there are more meetings, which provides more opportunities to talk. And more people might ask more questions, and so there are more opportunities to talk. And status gives a high-level person the floor, so they have even more opportunities to talk.

Talking is not bad; it is just good to remember that talking and listening are mutually exclusive.

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Filed Under: Association Leadership Tagged With: association leadership, association staff, communication, conversation, decisions, in-depth conversations, listening, messaging, staff, staff culture, staff morale, strategic decisions

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