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July 28, 2020 By Amanda Kaiser

Model the Change You Want in Your Association

Have you noticed that members are colder and less kind online? It doesn’t have to be this way, but how do you get them to change?

Filed Under: Association Leadership Tagged With: association change, association staff, change, change agent, change management, models, new member onboarding, tone, volunteers

May 23, 2019 By Amanda Kaiser

A New Calculation Leads to Better Association Strategy

The strategic path becomes clear when we know the lifetime value of a member.

Filed Under: Association Strategy Tagged With: association strategy, engaged members, marketing metrics, member data, member value, mentors, new members, speakers, strategic decisions, strategic planning, volunteers

April 2, 2019 By Amanda Kaiser

10 Ways to Quickly Demotivate Volunteers

Steer clear of these pitfalls.

Filed Under: Member Experience Tagged With: association board, board members, chapter leadership, disconnected, giving thanks, goals, meaningful, mentors, motivated, speakers, volunteers

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