Failure is a integral part of the learning process for every person and organization. To learn and grow we must fail and then try again. The term “fail fast” has been coined in startup circles as a mantra for those who find what works by testing many tactics (and failing at most of them). At […]
Do You Know Your Customers?
I’m doing a ton of customer interviews for the non-profit organization that I work for and I’m surprised how many times I’ve been surprised. Our customers have more opportunity in mind for us than we dreamed of. They would like to see us expand into far broader subject areas than we currently cover. They would […]