Top-down leadership was first, now servant leadership. What is next?
Talking and Listening are Mutually Exclusive
On average, people spend 62.8%* more time talking than when they held a more junior level.
Association Professionals, Don’t Hit Send!
Member marketing is in a downward spiral. Better technology gives us inexpensive email and free social media, which allows us to message our members whenever we feel like it. Our members are literally being attacked by messages. Every day they receive more promotions and content than they could ever possibly read. Think of your inbox. […]