If your job is to attract new members, grow member engagement and retain members then your job is a big one. More than advertising or communications you need to tell a story if you are to be successful. It is hard to tell the story when you don’t have a part to play in creating […]
Member Services Is Much Larger Than The Member Service Team
Who is part of member services? Who is on the sales team? Who is on the marketing team? Sales, marketing and customer service (member service) are so vital to the health of your organization that everyone who communicates with members supports these functions whether they are work in one of these departments or not. This […]
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