I’ve been to conferences put on by staff who were going through the motions, and I’ve attended events hosted by staff members who were super energetic and happy.
Roundup Report on Networking Events of the Future
Piles, no, reams of data spewed from the Incubator, and we found we were sitting on a gold mine of community knowledge, so we summed up the most actionable insights for you.
Tiny Kindnesses to Improve Our Member Experience
What bits of your member experience are drudgery? Find little shifts that flip the experience into something great.
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