When members have conversations that solve problems, it’s a pity to keep that knowledge locked away in a breakout group. We’ve got to find ways to capture and understand the best ideas so these ideas can be used for the good of the community.
Gastric bypass surgery was not at all the topic of the call. I had been conducting routine member interviews. During one of these calls I found myself in lengthy and heart-felt conversation about how the surgery, a last option for most, saved this member’s life. She talked about how she now has time with her […]