Our measurements do not capture member’s experiences.
The big change or innovation you are working on feels far riskier to you than it does to anyone else. My favorite podcast is changing formats. The founder, Jonathan Fields, started his interview format two years ago with video. For nearly 100 episodes there were two people in chairs chatting in front of a camera. When […]
Related posts: A love poem for associations How money and love are related Are you filling your members love bucket?