What should associations be doing to care for our member’s emotional lives as well as their professional lives?
Intentionally Designing Member Experiences
New thinking on the ways to provide amazing member and attendee experiences.
Why You Need To Use The Words Your Members Need To Hear
Lose weight without an audience. There are at least a hundred maybe a thousand ways of saying “want to lose weight by exercising?”. Describing how you do that exactly is complex and varies widely by end-user. Not benefits, emotions A home-gym sales man may hear customers say over and over again “I’d like to build […]