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June 20, 2019 By Amanda Kaiser

Associations are Home and Family to Many Members

The words your members use to describe the association will tell you a lot.

Filed Under: Member Experience Tagged With: attendee experience, belonging, community, creating member experiences, deliver great experience, family, home, member belonging, member culture, member experience

March 20, 2017 By Amanda Kaiser

Delivering Super Low-Cost Exceptional Member Experiences

How to deliver an exceptional member experience for not much money at all.

Filed Under: Association Value, Member Experience Tagged With: association customer service, attendee experience, conference experience, creating a member experience, customer service, deliver great experience, good customer service, great member service, member experiences, member service

September 21, 2011 By Amanda Kaiser

How Do I Get Customers?

I am already bumping my first scheduled article for this one. I got my first reader question (thanks Dad) and it is an important question for all business owners. How do I attract my first customers? I just started this blog so, how do I build an audience? My Dad’s friend is starting a handyman business and how does he […]

Filed Under: Attracting Customers, Delighting Customers, Marketing Ideas Tagged With: deliver great experience, potential customers, referral, word of mouth

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