Check with yourself during sustained high-stress situations so everyone can see your calm, unflappable, friendly self.
Normalization of Deviants and Your Association
Over time we stop seeing all of the quirky, weird, slightly-lustrating things we do to members. Understand the term normalization of deviants and how this impacts your association.
One More Thing To Delight Your Members
Have you been to Epcot and seen the IllumiNations fireworks show? If you have, you’ll know that saying fireworks show is an understatement. Yes there is fireworks but there also is: music fountains video a float explosions lasers narration lights water fire The show can be seen from all over the lake and it happens […]