New Member Engagement Study
Members say they want to engage with an association within 3 days to 3 weeks after joining. Knowing this, we set out to see how associations were making that happen.
160 association professionals shared with us what works and what does not work in their new member onboarding, orientation, and welcoming programs. We took all those insights and made a guidebook for you. If you want to improve member engagement, the New Member Engagement Study is a must-read report (2.8MB):
Association Industry Innovation Research Study
Get a jump on your association’s innovation efforts by learning the mindset and processes the most highly innovative associations use. This report started out as an association industry research study and has now turned into a guidebook for you. Whether you are just starting your innovation journey or your are a handful of years in, the ideas shared will help you be more successful in your innovation efforts. (<1 MB):
New Strategies for Member Onboarding, Engagement, and Retention
Is your goal to improve member engagement and boost retention? Key insights from member research show that most association retention processes are upside down. Create more impact with tools from the Fueling Exceptional New Member Experiences: Unconventional Strategies for New Member Onboarding, Engagement, and Retention e-book (4.3 MB):
