There’s a big project coming up that’s mostly lots of easy but, time consuming work. Normally this kind of work is contracted out to temps. Some of the staff decided to save the money normally spent on temps and instead parceled the work out among the staff. Penny-wise right? Hypothetically let’s say the company will […]
What does the Customer Value?
That’s a complicated question because it is different for every customer and each situation and the answer will be different based on the lens of every different business. A few examples: A everyday Wal*Mart shopper who prides herself on her frugality might go out a buy a BMW because it’s worth it to her. I may choose […]
Give it away?
There is disagreement in my organization about what we should give away. Some folks argue that everything we make should be for sale. The gist is “if we spent time on it, it’s of value and we should be selling it.” On the other hand I believe that we must give away our knowledge and […]
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