If you don’t have the money or time to go on a listening tour you can still meet your goals using this method.
Members Give False Positive Responses Because of the Sunny Future Bias
Members can not reliably tell us if they will renew, purchase, attend, read, use, or browse in the future.
Quantitative Points to the Starting Line, Qualitative Illuminates the Path
Quantitative methodologies show us where to focus. Qualitative methods illuminate that whole path.
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