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December 18, 2013 By Amanda Kaiser

The Amazoning Of Expectations for Associations

A video interview of Jay Daughtry at the ASAE 2013 Technology Conference & Expo first introduced to me the idea of “the Amazoning of expectations”. In a post for the Maryland Association of Certified Public Accountants Bill Sheridan explains the concept: Sites like Amazon have raised the bar for our expectations of how technology should […]

Filed Under: Member Expectations, Member Experience Tagged With: intuitive design, member expectations, member experience, member value, UX, web user experience

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