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May 17, 2022 By Amanda Kaiser

Prime Members for Participation

Got crickets? These four strategies can help everyone feel comfortable with whole-heartedly participating.

Filed Under: Member Engagement, Member Experience Tagged With: co-creation, collaborate, community, Home - Featured, member participation, networking, participate, problem-solve, virtual networking

April 28, 2022 By Amanda Kaiser

The Difference Between Customer Service and Member Experience

The term member experience is not synonymous with customer or member service. Member service is just one small element of member experience.

Filed Under: Member Experience Tagged With: connection, conversation, creating member experiences, kindness, member engagement, new member experiences, personal connection

April 19, 2022 By Amanda Kaiser

Nudge Networking

Sometimes the difference between a great networking experience and a bad one is the little nudge that hosts give to participants.

Filed Under: Conference, Member Experience Tagged With: chapter meeting, collaboration, conference, connections, curated networking, events, networking, situational networking, virtual conference, virtual events, virtual networking

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