Self-doubt might feel like it is telling you to shy away, but instead, it might be indicating that you should lean in with all your might!
The Difference Between Customer Service and Member Experience
The term member experience is not synonymous with customer or member service. Member service is just one small element of member experience.
Some Rules Bar Engagement
Does your association have an old rule or policy that frustrates members more than helps them? It might be a good time to get rid of it.
Unique Ways to Attract Prospects
Five new and promising ways associations are acquiring new members.
Nudge Networking
Sometimes the difference between a great networking experience and a bad one is the little nudge that hosts give to participants.
Last Chance to Participate in the New Member Engagement Study
The New Member Engagement Study takes about 10-minutes. Please do join us in contributing to the knowledge in the association industry.
Better Hybrid Experiences for You and Your Members
Try this simple exercise to reimagine your next hybrid event with the goal of increasing engagement while decreasing risk for you.
There is a New Member Engagement Plan for Every Association
Find just the right combination and quantity of new member onboarding strategies for your specific association and members.
Increase Engagement and Reduce Your Risk with Your Next Hybrid Conference
Perhaps we can find some hybrid conference solutions to test that are more engaging for members and less risky for associations.