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May 3, 2022 By Amanda Kaiser

Tap Into an Uncommonly Used Reservoir of Energy

Self-doubt might feel like it is telling you to shy away, but instead, it might be indicating that you should lean in with all your might!

Filed Under: Association Innovation, Association Leadership Tagged With: association innovation, fear, ideas, innovation champion, innovation culture, innovation mindset, innovation practice, leadership, new member experiences, new offering, new product

April 28, 2022 By Amanda Kaiser

The Difference Between Customer Service and Member Experience

The term member experience is not synonymous with customer or member service. Member service is just one small element of member experience.

Filed Under: Member Experience Tagged With: connection, conversation, creating member experiences, kindness, member engagement, new member experiences, personal connection

April 26, 2022 By Amanda Kaiser

Some Rules Bar Engagement

Does your association have an old rule or policy that frustrates members more than helps them? It might be a good time to get rid of it.

Filed Under: Association Strategy Tagged With: barriers, member engagement, member experiences, policy, rules

April 21, 2022 By Amanda Kaiser

Unique Ways to Attract Prospects

Five new and promising ways associations are acquiring new members.

Filed Under: Membership Tagged With: belong, belonging, community, decision to join, join, members, membership, professional associations, prospective members

April 19, 2022 By Amanda Kaiser

Nudge Networking

Sometimes the difference between a great networking experience and a bad one is the little nudge that hosts give to participants.

Filed Under: Conference, Member Experience Tagged With: chapter meeting, collaboration, conference, connections, curated networking, events, networking, situational networking, virtual conference, virtual events, virtual networking

April 14, 2022 By Amanda Kaiser

Last Chance to Participate in the New Member Engagement Study

The New Member Engagement Study takes about 10-minutes. Please do join us in contributing to the knowledge in the association industry.

Filed Under: Member Engagement Tagged With: new member engagement, new member experiences, new member onboarding, new member orientation, new member welcoming, onboarding, orientation, welcoming

April 12, 2022 By Amanda Kaiser

Better Hybrid Experiences for You and Your Members

Try this simple exercise to reimagine your next hybrid event with the goal of increasing engagement while decreasing risk for you.

Filed Under: Conference Tagged With: attendee experience, conference, conference experience, creating member experiences, engaging members, hybrid, virtual conference, virtual conferences

April 7, 2022 By Amanda Kaiser

There is a New Member Engagement Plan for Every Association

Find just the right combination and quantity of new member onboarding strategies for your specific association and members.

Filed Under: Member Engagement Tagged With: Home - Featured, new member engagement, new member experiences, new member onboarding, new member orientation, new member welcoming, onboarding, orientation, welcoming

April 5, 2022 By Amanda Kaiser

Increase Engagement and Reduce Your Risk with Your Next Hybrid Conference

Perhaps we can find some hybrid conference solutions to test that are more engaging for members and less risky for associations.

Filed Under: Conference Tagged With: attendee experience, conference, conference experience, creating member experiences, engaging members, hybrid, virtual conference

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