I could drive my Subaru around all day, and no one would talk to me, but when we take out my husband’s 1969 Camero, people talk to us all the time. The vintage vehicle makes us more approachable.
Approachable staff and volunteer leaders are engaging for members.
- Smiling makes people approachable.
- Quick responses to emails and voicemail help us seem more approachable.
- Fun clothing and accessories make people more approachable – even shirts that say, “STAFF.”
Approachability is contagious. When staff and volunteer leaders are approachable, other members catch on and become more approachable too.