Do you have a change that you would like to see in your chapter or association?
Perhaps you would like new members to feel more welcomed? Or you know that members would have a better experience if staff were more accessible? Or the tone used in member messaging needs to get warmer.
Perhaps you’ve talked to your colleagues and agreed upon a change, but later, you notice no one is doing what they said they would do.
What do you do then?
Try modeling the behavior you would like to see. Behavior is contagious.
Have you ever felt a little excitable but noticed that someone else was much calmer in the same situation? Perhaps their calm, calmed you?
Not only is behavior contagious, sometimes people don’t realize how to do something until they’ve seen it done by somebody else.
Take the lead and model engaging meeting host behaviors, or give warm welcomes to new members, or model excellent chat practices during virtual meetings. Soon you might see that colleagues and members start emulating you.
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