My organization has a LinkedIn group with approximately 10,000 members. It’s an active group where members ask each other for advise, post jobs and network with each other. It is a open group so spam is a ever-present problem and I work with another staff person to moderate the group round the clock. When we check the discussions we delete not applicable messages and move promotional messages and job postings to the right buckets.
Yesterday a group member got really upset that her promotional message got moved to promotions. We explained our rules of thumb for moving posts and told her about the benefits to the group for doing this. Today she posted her complaint to the entire group. I thought this was an interesting thing to do; I suppose she thought that she’d get her way? Or maybe she did it in a fit of frustration? In reality she has just burned bridges with the same folks who oversee partnerships, advertising and all social media.
I tend to respond to folks who are helpful and gracious. I want to give them a leg up if I can. So if a company or organization blocks or responds negatively to your promotion try someone else who is receptive.