Can we teach members to give us precisely the kind of feedback that is usable?
Move Members from Worry and Fear to Opportunity and Possibility
This is a great time to help reverse the trend of worry, fear, and anxiety. Associations are in a unique position to raise up opportunities, possibilities, and bright spots.
Model the Change You Want in Your Association
Have you noticed that members are colder and less kind online? It doesn’t have to be this way, but how do you get them to change?
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