Member-proofing ensures a far better experience for everyone!
Many associations are in protect-themselves-from-their-members-mode. Lets change this!
H/T to Greenfield Services for using the name Engaging Associations for their Summer summit. We talk about engaging members but what about us association professionals being engaged with our members? Related: What I’ve learned from associations that excel Do our association’s members feel taken care of? Little habits that hurt our associations credibility