Qualitative member research is flexible by design and that is good news for your members and for you.
Don’t Ask for Feedback from Members Who Are Too New
Many members who are too new don’t know enough about the association to give constructive feedback. And they know it.
Members Who Share Their Opinions Expect Action (here is what we are going to do!)
Usually the loop is never closed after asking a member for their opinions and time. Let’s change that! I’m adding a whole new feature to every member research project to enhance your member’s experience.