I’m back from hosting nearly 2,000 customers, vendors and speakers at our annual conference. This was an unusual conference for me because I was one of the staff that our customers were seeking out (usually I’m just one of the busy behind-the-scenes workers). But this year was different, in the last few months I’ve conducted […]
Hog Heaven
There’s this great barbeque place near my house. The food is really good and the atmosphere is, well, odd. Think of someone setting up 20 tables in an old, dark farmhouse that’s not been remodeled since the 1920’s and you’ll have the picture. I passed it on my way home last night and noticed that […]
Creating Connections with Customers
I believe that fundamentally what people want is to give and receive kindness and create connections with other people. As a small business owner this can be a huge competitive advantage for you compared to mid-size and large corporations. There’s a drive-in movie theater near my house whose email list I subscribe to. An email comes to […]
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