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June 25, 2020 By Amanda Kaiser

Focus on Experience Before Focusing on the Paperwork

Programs often get constructed around what the organization needs, not what members need.

Filed Under: Member Engagement Tagged With: administrative, member engagement, member retention, new member engagement, new member onboarding, new member orientation, onboarding, welcoming

August 22, 2019 By Amanda Kaiser

Mismatches Between New Strategies and Problems Happen at Associations

Are you solving the right problem?

Filed Under: Association Strategy Tagged With: association innovation, association problem, association solutions, association strategy, association value, creative problem solving, member awareness, member engagement, member retention, organizational strategy, problem solving process

June 27, 2019 By Amanda Kaiser

Secretly Counting On a Happily Ever After

Or why members do not respond as quickly and enthusiastically as we want them to.

Filed Under: Association Strategy Tagged With: awareness, marketing message, member participation, member retention, member value, project, renewals, revenue, start small, value

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