When we are working for a small organization we yearn for it to grow. When we’re bigger we will have more money. When we are bigger we will have more resources. When we are bigger we will have more hands on deck to help out. We have been conditioned by society, our culture and by […]
What happens to most good restaurants after 5 years or so? Little things degrade. The bathrooms are not as clean. The staff not as welcoming. The food not as nice. The paint on the wall is chipped. The tables and chairs worn. The staff forgets to light the candles, serve you bread and include the […]
There are 2 styles of welcoming members. Why just be nice when you can be truly welcoming? Related articles: Not just a member benefit but an experience First impressions are critical for associations Are you filling your members’s love bucket?