Smooth The Path

Member Informed Strategy, Innovation & Marketing

  • Home
  • Speaking
    • Presentations
    • Upcoming Events
    • Happy Event Organizers
    • Happy Participants
  • Resources
    • Virtual Networking Incubator Roundup
    • Associations of the Future
    • New Member Engagement Study
    • Association Industry Innovation Research Study
    • New Strategies for Member Onboarding, Engagement, and Retention E-book
  • Blog
  • About
  • Contact

June 7, 2022 By Amanda Kaiser

Foster the Prerequisite for Contribution

Contributing is engaging but also scary at first. Reduce the fear by purposefully adding a sense of safety to every member interaction.

Filed Under: Member Engagement, Member Experience Tagged With: collaborate, contribute, creating a member experience, member engagement, member experience, member participation, participant, participate, safe, volunteer

February 15, 2022 By Amanda Kaiser

Saying Sorry is One Option

This lesson from Uber applies to professional and trade associations.

Filed Under: Member Experience Tagged With: creating a member experience, customer experience, first impressions, generous, kindness, member culture, member experience, member feedback

February 8, 2022 By Amanda Kaiser

Two Teams: One Snarky, One Not

Perhaps your association’s member culture can change to engage more members?

Filed Under: Member Experience Tagged With: creating a member experience, customer experience, generous, kindness, member culture, member experience

  • 1
  • 2
  • 3
  • …
  • 81
  • Next Page »

Follow

  • Facebook
  • LinkedIn
  • Twitter
  • YouTube

Sign up for member insights & association inspiration.

Work With Me

Recent Posts

Association Strategy
Association Marketing
Association Innovation
Association Leadership
Association Value
Member Experience

Member Engagement
Member Research
Member Insights
Conference
Membership

Member Research

Blog

About

Happy Clients

Speaking

Popular Presentations

Contact Us

More Resources

Copyright © 2022 Amanda Kaiser