Got a difficult conversation ahead of you? Timing is everything.
We set the tone for members. We shape their experiences. We develop the environment. All of which impact our members. We can push them to be reactive or we can encourage them to be strategic, be resilient and be creative.
Can your association be your members best friend? Yes! I think in the sense that is possible. What makes people best friends? Best friends have fun in the good times and they help each other and the bad times. They keep up consistent back-and-forth communication. They care about each others growth. Often times this bond […]