A case to not bother with member exit surveys.
When member leave an association they often do it without a sound. This is why and what you can do about it.
When we create a member exit survey we hope that a silver bullet answer will emerge. We hope these former members will tell us that with one more benefit, event or bit of data we can win them back. A process is created and the exit surveys periodically email and here’s what our former members […]