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November 19, 2020 By Amanda Kaiser

A Message for the Board

A journalist asked me to imagine I was the CEO of a struggling association, and there was a board meeting next week.  What would I want the board to know? Here is what I would say.

Filed Under: Association Leadership Tagged With: association board, association CEO, association leadership, association strategy, board culture, board members, board of directors, Home - Featured

November 17, 2020 By Amanda Kaiser

Associations that Overreact or Underreact in a Crisis

Organizations tend to do one of two things in a crisis, but it is important to guard against either reaction.

Filed Under: Association Strategy Tagged With: association innovation, association staff, association strategy, association value, jobs to be done, member experience, member needs, member value, staff culture, staff morale, staff time

October 13, 2020 By Amanda Kaiser

Are You Addressing Member’s Top Worry Today?

Are you supporting members with their most urgent worry right now?

Filed Under: Association Strategy Tagged With: association innovation, association strategy, association value, jobs to be done, member experience, member needs, member value

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