There it was, an actual bad score. I couldn’t deny it. Not just a bad score, a bad score someone had given one of my sessions. Other than the one bad mark there was a mix of good and great scores too. Until then I had never gotten one of these before. I couldn’t tear […]
The staff of associations with engaged members sometimes don’t feel they are doing as well as they are. Some feel the association is headed toward eventual decline. But it isn’t. The members say the association is important, valuable and they are happy they joined. Sure there are always things to improve upon and plans for […]
Related: Innovation is good for your staff How is your risk-meter calibrated? Are you taking a big risk or does it just feel that way?