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December 17, 2014 By Amanda Kaiser

Helping Our Members Matter More

matter more

We help our members become:

  • Profitable
  • Efficient
  • Effective
  • Known
  • Helpful
  • Safer
  • Informed
  • Connected
  • Happier

When we do this well we help our members matter more. That may be the the top goal of every association; helping our members matter more. But we can only help our members more when we know what to help them with. Every member has problems that you can solve and they are waiting for someone like you to help them.

Related:

  • You don’t need to know “what”, you need to know “why”
  • It is hard to communicate member value
  • Did you know that member surveys can be risky?

Filed Under: Member Insights Tagged With: conversations, interviews, matter, mattering, member insights, member research, observation, problems, solutions

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